Overview
- Attorney General Letitia James filed the civil case in Manhattan Supreme Court on Dec. 15, formalizing a 2023 probe into UPS’s holiday-season pay practices.
- The complaint alleges UPS failed to record all hours worked, required off-the-clock labor, and manipulated timekeeping by delaying clock-ins, auto-deducting meal breaks, and editing records.
- Investigators say the practices affected thousands of temporary hires across at least 55 New York facilities during the October–January peak seasons.
- James estimates roughly $45 million in unpaid wages over six years and alleges violations of New York Labor Law and the federal Fair Labor Standards Act.
- UPS denies intentionally underpaying employees, says it is reviewing the allegations, and the AG indicated other states may pursue similar actions after the union referral that sparked the probe.