Overview

• The filing covers 42,856 multifamily residential customers overcharged since June 23, 2017, with refunds calculated with interest.
• Active accounts will receive bill credits and former customers will get checks, with notification letters already mailed.
• NV Energy previously returned about $5.4 million and estimates total refunds of roughly $38 million if the proposal is approved.
• An independent firm will review and validate the company’s analysis, and a public workshop is scheduled for Oct. 14 before the PUCN.
• Incomplete billing records before mid-2017 leave the full scope uncertain as the utility pauses its seven-year data-scrubbing policy and tightens classification controls under new CEO Brandon Barkhuff.