Overview

• Herrera, previously Konfío’s financial products general manager with earlier leadership roles at American Express México, brings more than 15 years of financial services experience and MIT/IPADE credentials.
• Founding leader Iván Canales remains with the company and is on paternity leave after overseeing Nu’s product rollout in Mexico and its push toward a banking license.
• Nu says it has received CNBV approval to operate as a bank and is carrying out a “fluid transition” under board chair Guilherme Lago to begin banking operations.
• The company reports more than 12 million customers—about 13% of Mexican adults—coverage in 98% of municipalities, and approximately $1.4 billion invested in the country.
• The Mexico leadership change aligns with holding-level moves naming Eric Young chief technology officer and Roberto Campos Neto vice president global, and follows July reports of workplace-misconduct allegations by former employees that have led to legal complaints, according to their representatives.