Overview
- The July 30 Airbus A330 flight from Salt Lake City to Amsterdam encountered severe turbulence near Creston, Wyoming, and diverted to Minneapolis.
- Flight data show about 2.5 minutes of upset with G-forces peaking near 1.75 g before dropping below zero, rapid altitude excursions, an autopilot disconnect, a bank up to roughly 40 degrees, and an exceedance of maximum allowable speed.
- The seatbelt sign was off and cabin service was underway, leaving unrestrained passengers, flight attendants, and service carts to strike the ceiling and causing minor interior damage.
- Pilots had asked for routing around storms, yet an NTSB overlay indicates the jet entered a bright red cell on National Weather Service radar as onboard views showed only light cirrus and an iPad forecast depicted green turbulence.
- The NTSB classified two serious and five minor injuries; local responders evaluated 24 people and transported 18 to hospitals after landing, and investigators are still analyzing recorders with a final report expected in 12 to 18 months.