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Nova Scotia Power Executives Testify on Cyberattack That Exposed 280,000 Customers’ Data

The Public Accounts Committee convened in Halifax to probe Nova Scotia Power’s mid-March breach under an ongoing federal privacy investigation.

Peter Gregg, president and CEO of Nova Scotia Power, makes an appearance before the Nova Scotia legislature’s law amendments committee, in Halifax, Monday, Oct. 31, 2022. THE CANADIAN PRESS/Keith Doucette
Peter Gregg, president and CEO of Nova Scotia Power, will be a witness at the Public Accounts Committee meeting Wednesday.
NS Power CEO Peter Gregg speaks with journalists at the provincial legislature in Halifax, Wednesday, June 4, 2025.
Chris Lanteigne, director of customer care with Nova Scotia Power, Nova Scotia Power CEO Peter Gregg and Chris Heck, chief digital officer with Emera, listen to questions from MLAs about the recent cybersecurity breach during an emergency committee meeting at Province House on Wednesday.

Overview

  • Nova Scotia Power detected the sophisticated cyberattack around March 19 and disclosed the breach publicly in late April after stolen records appeared online.
  • Personal information of 280,000 customers was accessed, including names, contact details, service addresses and, in up to 140,000 cases, Social Insurance Numbers.
  • CEO Peter Gregg joined customer care director Chris Lanteigne and Emera’s chief digital officer Chris Heck at Province House to explain how the breach occurred and outline planned security improvements.
  • The utility did not pay a ransom and has provided affected customers with two years of complimentary TransUnion credit monitoring.
  • Federal Privacy Commissioner Philippe Dufresne launched a formal investigation into the company’s breach response and measures to prevent future data theft.