Overview
- Nova Scotia Power experienced a cybersecurity breach on or around March 19, targeting its IT systems and leading to unauthorized access to customer data.
- Sensitive information stolen includes names, contact details, dates of birth, account histories, and, in some cases, social insurance and bank account numbers.
- The company is providing affected customers with a two-year TransUnion credit-monitoring subscription as a precaution, despite no evidence of misuse of the data so far.
- Customers impacted by the breach will receive a notification letter with instructions on activating the credit-monitoring service and a contact number for inquiries.
- Nova Scotia Power continues its investigation with external cybersecurity experts and advises customers to remain cautious about phishing attempts or fraudulent communications.