Overview
- The operator counted more than 8.1 million trips between September 14 and October 11, its highest four-week total since February 2020.
- Journeys rose 8.3% compared with the same period last year, signalling continued post-pandemic recovery in rail demand across the North of England.
- Northern said its flash promotion offered advance fares from £2 and moved a record 150,000 tickets during the reporting window.
- The company reported the milestone despite disruption from Storm Amy over the weekend of October 4.
- Commercial and customer director Alex Hornby credited growing customer trust and said Northern is targeting fewer than 2% cancellations and 90% of trains arriving within three minutes.