Northern Light to Close Waterville Walk-In Care by Year’s End

Overview

• The announcement was issued hours before Northern Light’s contract with Anthem Blue Cross Blue Shield was set to expire, according to local reporting.
• Northern Light did not provide a specific shutdown date, saying only the Waterville walk-in services will end before the close of 2025.
• The health system will deploy a care team to help patients with medication management, primary care connections, and other follow-up needs during the transition.
• The Waterville closure is part of organization-wide changes that included a September shutdown of the Bangor walk-in clinic.
• Northern Light is reducing its workforce by about 3%, with roughly two-thirds of reductions through attrition and retirements, while Mercy Hospital continues separate walk-in services in Waterville and Northern Light primary care remains in Unity and Madison.