Nike and Sky Ads Banned for Misleading 'Dark Pattern' Tactics
The Advertising Standards Authority has banned ads from Nike and Sky for using online choice architecture that misled consumers.
- The ASA banned a Nike ad that advertised trainers at £26, which were only available in children's sizes.
- Sky's Now TV ad was banned for automatically adding free trials to customers' baskets that would auto-renew unless cancelled.
- The ASA's investigation is part of a broader effort to scrutinize 'online choice architecture' and its impact on consumers.
- Nike argued that the ad was created by The Sole Supplier without its oversight and that consumers should expect some limitations.
- Sky stated that it will implement changes to its sales process and trial a new customer membership checkout process.