Overview

• The GOSH‑led, NHS England‑sponsored study tested Tortus across nine London sites and about 17,000 encounters, increasing direct clinician–patient time by 23.5% and shortening appointments by 8.2%.
• In emergency departments, clinicians saw 13.4% more patients per shift and halved the time to complete initial notes at sites including St George’s University Hospital.
• Economic modelling by York Health Economics Consortium projects roughly 9,259 additional A&E consultations per day nationally, saving £176m in documentation time and unlocking £658m in capacity each year.
• Great Ormond Street Hospital will deploy AI‑scribe technology across outpatient services from this autumn, as NHS England incorporates the findings into guidance and the NHS T.E.S.T. framework.
• Clinicians reported a 35% drop in feeling overwhelmed and patients consented in 92% of cases, while officials stress human review, GDPR compliance claims, and careful monitoring to manage transcription risks.