Overview
- Between December 1, 2024 and November 30, 2025, users ordered 67.8 million repeat prescriptions through the app.
- November 2025 recorded 62.3 million logins, 43% above the monthly average, alongside 20.8 million GP record views, 6.6 million hospital appointments managed, and 6.3 million repeat prescriptions ordered.
- New features added in 2025 include a prescription tracker available at nearly 2,000 pharmacies and a family feature that helps parents and carers manage loved ones’ health.
- More than 313,000 people used the app on Christmas Day last year, averaging over 200 logins per minute.
- Officials say the app will be a key component of the planned NHS Online rollout in 2027, enabling patients to book virtual specialist appointments nationally.