Overview

• Pilots are running in 68 GP practices, with almost 12,000 people having applied for or used the feature so far.
• Eligible users registered at the same GP practice as their relatives can apply in the app to switch between profiles to book appointments and manage prescriptions.
• Access requests are checked through national NHS systems and confirmed by the GP practice before approval.
• NHS England plans broader availability across England in 2026, with potential cross‑practice access targeted for early 2027.
• The NHS App has 38.5 million registered users and averages 56.5 million monthly logins, and the pilot aims to cut GP admin and support people facing digital or language barriers.