Overview

• Authorised parents and carers can apply in the NHS App to add and manage another person’s profile and switch between accounts.
• Almost 12,000 people are using the feature across 68 GP practices in the pilot, which currently requires both people to be registered at the same practice.
• Approved access can enable booking GP appointments, requesting repeat prescriptions and viewing parts of a relative’s health record.
• Setting up proxy access previously required an in‑person visit to a GP practice with paperwork that typically took at least 30 minutes.
• NHS England plans a wider rollout in 2026 and aims to enable cross‑practice management by early 2027, with the NHS App now at about 38.5 million registered users.