NHS 111 Introduces Comprehensive Mental Health Support Service
New service offers urgent mental health assistance for all ages through a single, easy-to-access phone line.
- People in crisis can now access mental health services via NHS 111 by selecting the mental health option.
- The service provides around-the-clock access to trained professionals who can arrange face-to-face support or guide callers to appropriate resources.
- This initiative aims to address the growing demand for mental health services, which has surged since the COVID-19 pandemic.
- Health leaders welcome the move but express concerns about the ongoing levels of unmet need for mental health care.
- The new service integrates local crisis lines into a single national system, making it one of the first of its kind globally.