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NHAI Orders Multilingual Toll-Plaza Signboards on FASTag Passes, Sets 30-Day Deadline

The directive seeks to improve transparency through on-site signage with parallel listings in the Rajmargyatra app.

Overview

  • Field offices have been instructed to install prominent boards at all NHAI fee plazas within 30 days with clear day and night visibility.
  • Signage will appear at toll approaches, customer service areas, and entry or exit points in English, Hindi, and the local regional language.
  • Details will also be published on the Rajmargyatra mobile application and relevant NHAI project websites for wider access.
  • The Local Monthly Pass is available to private vehicle owners residing within roughly 20 km of a fee plaza and is issued at the helpdesk after Aadhaar, vehicle registration, and address verification.
  • The Annual Pass for private cars, jeeps, and vans costs Rs 3,000 for one year or 200 crossings, is purchased via the Rajmargyatra app, activates on FASTag, and is valid at about 1,150 plazas.