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NHAI Launches Dedicated Email Channel to Blacklist Loose FASTags

The email hotline is intended to shore up electronic toll authenticity ahead of the annual FASTag pass rollout followed by multi-lane free flow implementation

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Overview

  • Toll collection agencies and concessionaires must now immediately report non-affixed FASTags via the new dedicated email ID.
  • Based on those reports, NHAI will swiftly blacklist or hotlist any ‘tag-in-hand’ FASTags to curb misuse.
  • The crackdown targets lane congestion, false chargebacks and closed-loop system exploitation caused by loose tags.
  • With over 98% FASTag penetration nationwide, the move seeks to preserve the reliability that transformed toll collection.
  • These measures set the stage for the ₹3,000 annual FASTag pass and the August launch of multi-lane free flow tolling.