NFL Fans Frustrated as YouTube's Sunday Ticket Streams Suffer Buffering Issues
First major issues arise for YouTube after acquiring NFL Sunday Ticket in a multibillion-dollar deal, with buffering problem persisting throughout games.
- In a multibillion-dollar deal, YouTube obtained the rights for NFL's Sunday Ticket package in December 2022, transitioning from DirecTV, which had held the package since 1994.
- The first seven weeks of Sunday Ticket on YouTube went smoothly, offering improved video quality, a multiview feature, and minimal streaming delays.
- On October 29, 2023, YouTube experienced serious buffering issues during its streaming of the nine games that kicked off at 1 p.m., disrupting viewers' experience during the games.
- Despite YouTube's announcement that they were aware of the issues and working on a fix, the buffering problems continued well into the second half of the games.
- Many fans, including Buffalo Bills defensive lineman DaQuan Jones, expressed their frustration on social media, with numerous requests for refunds or threats to cancel.