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New York AG Investigates AT&T Wireless Outage

Letitia James, New York's Attorney General, has launched an investigation into the AT&T wireless outage that affected tens of thousands for up to 12 hours.

  • The investigation by the New York Attorney General and the Federal Communications Commission focuses on the cause of the AT&T wireless outage on February 22 and the company's response.
  • AT&T has attributed the outage to a software glitch and announced a $5 billing credit for impacted consumers, though the total number of affected customers remains undisclosed.
  • The outage left customers nationwide unable to place calls, send text messages, or access the internet, significantly disrupting communication and access to services.
  • Approximately 73,000 outage reports were logged on Downdetector during the incident, highlighting the widespread impact of the disruption.
  • The New York Attorney General emphasized the importance of protecting consumers during such outages, noting the potential dangers and inconveniences caused.
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