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New Starbucks CEO Brian Niccol Outlines Strategy to Revitalize U.S. Operations

Niccol emphasizes barista empowerment, morning service improvements, and a renewed focus on the coffeehouse experience.

  • Brian Niccol, former CEO of Chipotle, begins his tenure by prioritizing the U.S. market.
  • Niccol aims to enhance the barista and customer experience, focusing on morning service and store atmosphere.
  • The new CEO plans to invest in technology to streamline operations and improve efficiency.
  • Starbucks faces challenges in China and the Middle East, with plans to address brand misconceptions and competition.
  • Niccol's initial 100-day focus includes visiting stores and meeting with key partners and suppliers.
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