New Starbucks CEO Brian Niccol Outlines Strategy to Revitalize U.S. Operations
Niccol emphasizes barista empowerment, morning service improvements, and a renewed focus on the coffeehouse experience.
- Brian Niccol, former CEO of Chipotle, begins his tenure by prioritizing the U.S. market.
- Niccol aims to enhance the barista and customer experience, focusing on morning service and store atmosphere.
- The new CEO plans to invest in technology to streamline operations and improve efficiency.
- Starbucks faces challenges in China and the Middle East, with plans to address brand misconceptions and competition.
- Niccol's initial 100-day focus includes visiting stores and meeting with key partners and suppliers.