Overview

• Pascal’s child benefit was halted after contradictory paperwork, with the Familienkasse seeking proof of Jobcenter registration before reassessing his claim.
• Pamela obtained a certificate from the pension insurer after a more than €200 shortfall tied to her widow’s pension and now intends to challenge the calculation at the Jobcenter.
• Apprentice Jean acknowledged debts driven by in‑app and gaming purchases, put a barely used VR headset up for sale, and set a three‑month goal to settle outstanding bills.
• Janine moved from welfare to a job as an integration aide in a kindergarten and describes heavy strain in balancing full‑time work with caring for her twins.
• Viewer criticism intensified over choices shown on screen, from being unreachable for the Jobcenter to discretionary spending, sharpening scrutiny of welfare processes and behavior.