Overview

• From today, coroners can request data preservation notices via Ofcom requiring tech companies to retain a deceased child’s online records.
• Ellen, whose son Jools Roome died three years ago, said current processes leave coroners reliant on police who often say they lack the necessary powers.
• She warned that the system does not trigger automatic preservation, risking deletions and lengthy delays before inquests obtain key material.
• Ellen said coroners need clearer guidance on what to request from platforms such as TikTok and Snapchat and called for better training.
• She said she plans to go to the High Court to seek missing information, as her appeal for answers received national attention on BBC Breakfast.