Overview

• Hundreds of fans were denied entry at Old Trafford for the season opener after their NFC smartphone passes failed to scan.
• Many supporters queued past kick-off and into half-time to validate tickets at Supporter Services after on-the-spot ID checks.
• Individual accounts describe tickets labeled as “cancelled” and seats occupied despite valid purchases via the club website.
• Manchester United has not publicly detailed a remedy for the system failures or eased fan access concerns.
• Reports of similar scanning issues at Stamford Bridge indicate the technology hiccups may extend across Premier League stadiums.