Overview

• Councillors declined to pause the phased scheme at a special meeting, sending the issue to cabinet on September 5 and full council on September 15.
• Collection teams will retrieve food caddies from within property boundaries during the pannage season, with extra crew time and written guidance for affected homes.
• Trials in Brockenhurst and East Boldre aim to cut interactions between stock and waste collections, a step welcomed by the official verderer.
• Officials report more than 31,000 households switched to the new system, around 80 weekly rounds, and over 500 tonnes of food waste processed for energy and fertiliser.
• Residents continue to report missed pickups and animals accessing bins, while the council cites reduced call waits to 14 minutes and says most households have not reported problems.