New Federal Rules Mandate Automatic Refunds for Flight Delays and Cancellations
The U.S. Department of Transportation's new regulations require airlines to issue immediate cash refunds for significant delays, cancellations, and service failures.
- The new rules define 'significant changes' to flights, including delays over three hours domestically and six hours internationally.
- Airlines must automatically refund passengers without requiring them to request it, streamlining the process.
- Checked baggage fees will be refunded if bags are delayed by more than 12 hours for domestic flights.
- Additional regulations ensure transparency in fee disclosures, helping passengers understand costs upfront.
- The changes aim to address common complaints and improve overall passenger experience.