Overview
- U.S. airlines are required to automatically refund passengers for flights canceled or delayed significantly, defined as over three hours for domestic flights and six hours for international flights.
- The rule also covers changes in departure or arrival airports, increased connections, and downgrades in service class.
- Refunds must be processed within seven days for credit card purchases and 20 days for other payment methods.
- Passengers will receive refunds for delayed or missing checked baggage and prepaid services like Wi-Fi that are not provided.
- The new regulation aims to reduce flight disruptions by incentivizing airlines to improve scheduling and service reliability.