Overview

• Netflix experienced a global service outage on April 24, 2025, starting around 2 p.m. ET, impacting millions of its 300 million subscribers.
• Users reported encountering persistent error codes such as tvq-st-149, being signed out, and seeing mismatched profiles and watch lists.
• Major U.S. cities, including New York, Boston, Chicago, Dallas, and Los Angeles, were among the hardest hit, per Downdetector reports.
• Netflix acknowledged the issue publicly, noting longer-than-usual wait times for chat support as they work to resolve the disruption.
• The company is actively investigating the root cause while users continue to face login and profile-related challenges.