Overview
- Nepra issued a formal order telling K‑Electric to stop unannounced, unscheduled and excessive feeder-level outages that penalise paying consumers, with the directive made public on Tuesday.
- The regulator found KE was using a self-styled AT&C (aggregate technical and commercial) losses policy that has no legal basis and that the utility routinely exceeded its own declared outage schedules.
- Nepra opened enforcement proceedings, issued a Show Cause Notice and gave KE 30 days to submit a time‑bound plan to install aerial bundled cables (ABC) and a comprehensive compliance report.
- The authority ordered targeted remedies instead of feeder cuts, including individual disconnections of defaulters, intensified anti‑theft drives, prosecution with law enforcement, and infrastructure upgrades.
- Nepra cited harms to critical services — water distribution, healthcare facilities and telecom sites forced onto diesel backup — and said collective outages for revenue recovery discriminate against compliant consumers while broader sector problems persist.