Overview

• Neon remains offline as founder Alex Kiam told users by email that earnings are preserved and the app will be back “soon.”
• TechCrunch previously found a flaw that let users access others’ phone numbers, call recordings, transcripts and metadata, leading Neon to disable service.
• Neon says it will add extra layers of security before relaunching, and the app is still listed for download in the App Store.
• Users cannot cash out during the outage; the service pays up to $30 per day at $0.30 per minute for Neon-to-Neon calls, $0.15 for others, plus $30 per referral.
• Lawyers warn of two-party consent risks and experts question whether both sides of calls are captured, as reporting also flagged users secretly recording real-world conversations to boost payouts.