Overview
- The national survey finds 45.6% of Australians recently used generative AI, rising to 69% among 18–34 year-olds and about 79% among students.
- Digital ability improved since 2023, with skills and confidence up 8.7 points, yet about one in five people remain excluded from fully accessing, affording or using technology.
- Usage patterns vary by context, with remote residents more than twice as likely to use AI chatbots for conversation (19% vs 7.7% in metropolitan areas).
- People who speak a language other than English report higher use of GenAI (about 58% vs 41% for English-only speakers), and roughly a third of people with disability have used these tools.
- Responses include Telstra’s pledge to support digital inclusion for 1 million people by FY2030, revised voluntary AI guidelines, a promised national AI plan by year’s end, and further First Nations data mapping due in December.