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NC DMV Online Renewals Surge After Law Change, With 18,000 in Two Weeks

DMV staffing now sits near 95% with technology pilots rolling out to speed transactions and manage lines.

Overview

  • Senate Bill 245 now lets eligible REAL ID and non‑REAL ID holders renew licenses online for a second consecutive term.
  • NCDMV reports more than 18,000 online renewals in the first two weeks and projects up to 400,000 transactions could shift online annually when fully implemented.
  • The agency filled 64 newly funded examiner positions and shortened training to place new hires in field offices within about two weeks.
  • Teen licensing changes include DMV‑certified private driver education schools for road tests and a planned online Level 2 to Level 3 upgrade within the next two weeks.
  • Pilots include faster document scanners that could save up to 90 seconds per transaction and a remote queuing system, yet average waits still hover around two hours and 45 minutes statewide.