Overview

• NatWest has announced plans to close 55 high-street branches between September 24, 2025, and February 5, 2026, as customer transactions shift online.
• Following its March announcement to cut 95 sites, Santander closed 23 branches this June as it adapts its network for rising digital use.
• Over 80% of NatWest’s active current account holders rely on digital services and more than 97% of its retail accounts are opened online.
• NatWest will invest over £20 million in 2025 to upgrade remaining branches and expand shared solutions with the Post Office and banking hubs.
• UK banks have shuttered more than 6,000 branches since 2015, prompting FCA rules on cash access and Nationwide’s pledge to keep nearly 700 branches open until 2028.