Overview

• NatWest will shut 55 additional branches over the coming months, bringing its total closures since 2015 to 1,409.
• More than 80% of active current account holders now use digital services and over 97% of retail accounts are opened online, driving the closure programme.
• The bank plans to invest over £20 million in 2025 to upgrade remaining branches and bolster shared solutions such as Post Office outlets and community pop-ups.
• Local officials and councils are introducing shared banking hubs, operated by the Post Office and Cash Access UK, to ensure face-to-face services remain available.
• Santander has also announced over 90 closures for 2025, highlighting an industry-wide shift toward digital banking.