NatWest Restricts Messaging Apps on Work Devices

The UK bank enforces a ban on WhatsApp and other apps to ensure communication compliance.

NatWest has blocked apps like WhatsApp, Facebook Messenger, and Skype on company devices to enforce the use of approved communication channels.
The bank's policy aims to ensure all business communications are retrievable for oversight and regulatory compliance.
This move aligns with industry trends following significant fines imposed on US banks for using unofficial communication channels.
NatWest's decision comes amid growing scrutiny from the Financial Conduct Authority regarding the use of encrypted messaging services in UK firms.
Experts suggest this pre-emptive action by NatWest could prevent potential liabilities related to business record-keeping issues.