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NatWest, Barclays, and Santander Implement Major Banking Changes

Customers face shifts in account ownership, savings rates, and communication methods as banks adapt to industry trends.

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Overview

  • NatWest has completed its acquisition of Sainsbury’s Bank’s credit cards, loans, and savings accounts, with no immediate changes to account access for customers.
  • Barclays has reduced its Rainy Day Saver interest rate from 5.12% to 4.61% AER for balances up to £5,000, affecting returns for savers.
  • Santander will discontinue non-regulatory text alerts on May 12, urging customers to transition to mobile or online banking for account updates.
  • Social media finance expert Caroline Butler has used TikTok to warn customers to stay informed by checking emails and logging into online banking.
  • These changes reflect broader trends in digital banking and cost-saving measures, raising concerns for customers reliant on traditional communication methods.