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NatWest Banking App Outage Disrupts Payday Transactions

Technical issues with NatWest and RBS mobile apps left UK customers unable to access accounts or make payments.

Overview

  • Over 1,000 users reported issues with the NatWest app early Friday morning.
  • The outage coincided with the last working day of the month, impacting payday for many.
  • NatWest's technical team implemented recovery actions, resolving the issue by mid-morning.
  • Customers expressed frustration on social media, citing difficulties with payments and transfers.
  • NatWest and RBS both acknowledged the problem and issued apologies to affected users.