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NATS System Fault Grounds Departures at London Airports and Fuels Calls for CEO’s Resignation

Regulators are readying formal inquiries and long-term modernization of the aging air traffic control network following widespread traveler disruptions.

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Overview

  • On July 30, a NATS technical fault briefly grounded departures at Heathrow, Gatwick, Stansted and Luton airports, triggering widespread delays during the summer peak.
  • British Airways apologized to passengers and EasyJet advised customers to check their flight status as airlines scrambled to manage cancellations and backlogs.
  • Ryanair’s COO Neal McMahon demanded NATS CEO Martin Rolfe’s resignation, accusing him of continuous mismanagement and urging government intervention.
  • The outage echoes an August 2023 NATS blackout that disrupted air travel for 700,000 people, highlighting chronic underinvestment in backup systems.
  • Formal investigations by UK regulators are underway and multi-year modernization plans aim to bolster redundancy in the country’s aging air traffic control infrastructure.