Overview

• All major telecom providers in Spain, including Movistar, Orange, Vodafone, Digimobil, and O2, experienced outages starting at 5 am on May 20, leaving much of the country without service.
• The disruption affected emergency response services, with the 112 emergency number rendered inoperative in several regions, forcing authorities to establish alternative contact numbers.
• Valencia’s regional government confirmed the restoration of the 112 emergency line by 9:45 am, though other connectivity issues persist nationwide.
• Telefónica attributed the outage to a network upgrade failure and stated that engineers are working to resolve the issue.
• The outage follows a series of infrastructure crises in Spain, including a national power blackout in late April and a localized outage in La Palma earlier in May, highlighting systemic vulnerabilities in critical networks.