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Nationwide Pledges to Keep 696 Branches Open Through 2030 as App Lacks Cheque Deposit

Customers are directed to branches, smart or drop-box ATMs, or post for cheque deposits as the society considers feedback.

Overview

  • Nationwide confirmed it does not currently offer mobile cheque deposit in its banking app.
  • Members can pay in cheques at branches, via smart or drop-box ATMs, or by posting to their nearest branch.
  • All 696 Nationwide and Virgin Money branches are slated to remain open until at least 2030, covering all 605 Nationwide sites.
  • The society says it is the only remaining provider with a branch in 133 local communities across the UK.
  • CEO Dame Debbie Crosbie underscored the role of branches alongside ongoing investment in online and telephone services, with customer suggestions invited via a website feedback form.