Overview

• Nationwide is rolling out biometric verification across its entire current account customer base, enabling face or fingerprint login through its mobile banking app.
• Customers can choose between device-based biometrics or the app’s ‘Account biometrics’ feature to authenticate payments without using a card reader.
• Facial data is processed and stored securely by identity provider Mitek, which creates a digital map to verify users in future transactions.
• The biometric option will be integrated into new account openings after applicants pass initial verification checks.
• Reward Saver holders will soon have the option to switch their account to paperless statements via the mobile app.