Overview

• All draw game sales and prize claims will be suspended from 11 pm on Saturday, August 2 until late Monday morning, August 4 across UK shops and online channels.
• The National Lottery website and app will be offline during the outage, while scratchcards remain available and Friday’s EuroMillions draw is unaffected.
• Players have been urged to buy tickets, check results and claim prizes before the shutdown and can view Saturday draw outcomes on the National Lottery’s YouTube channel.
• The pause will allow Allwyn to transfer and upgrade the lottery’s 2009-era gaming and retail systems as groundwork for new draw games and a pledge to double weekly Good Causes funding by licence end.
• Operator guidance warns that a small proportion of in-store terminals may experience delayed restarts if certain upgrade processes are interrupted.