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NAR Defers ZillowChatGPT IDX Call to Local MLSs

NAR directed each MLS to assess the ZillowChatGPT app on its own using established IDX criteria.

Overview

  • NAR told MLSs to evaluate compliance case by case, focusing on any transmission of MLS data to unauthorized parties, participant control of the display, and local disclosure requirements.
  • The association noted that displaying MLS data in mobile apps is allowed under existing IDX policy.
  • Zillow says the ChatGPT experience is a Zillow‑controlled display with required attributions and that it maintains 100% control to protect MLS data and meet IDX standards.
  • Some industry professionals question whether OpenAI effectively hosts MLS data through the integration, a characterization Zillow rejects.
  • OpenAI’s new in‑ChatGPT app ecosystem enables users to access Zillow within ChatGPT, and MLSs may seek more information before deciding on any enforcement actions.