Overview
- The Real Time Governance review on Monday had Chief Minister N. Chandrababu Naidu order a first-phase simplification of procedures for 11 categories of public services to shorten steps and speed up delivery.
- Naidu directed the Public Grievance Redressal System be expanded to the Mana Mitra WhatsApp platform, with officials told to accept text and voice complaints and follow newly issued standard operating procedures.
- Officials told the meeting that nearly 3,000 locations in the state face mobile network gaps and the Chief Minister set a three-month deadline to coordinate with telecom providers and restore coverage.
- A government circular now requires senior officers to make regular field visits each month: secretaries three days, heads of departments six days, and district collectors eight days to spot and resolve local problems.
- The Navachetana early-childhood screening has covered about 34,000 children so far and a pilot for follow-up interventions was approved, and Naidu asked industry group CII to set up a Global Leadership Centre to support implementation.