Overview

• Flap offers animated and audio guides for measures such as identity checks, arrests and dispersal orders in languages including Arabic, Farsi and Ukrainian
• Developed by Munich police and LMU’s Institute for German as a Foreign Language with funding from Bavaria’s Interior Ministry, Flap was piloted at the 2024 Oktoberfest before citywide deployment
• Officers say the tool has significantly reduced misunderstandings and helps explain rights and procedures “on eye level” with migrants and tourists
• Interior Minister Joachim Herrmann endorsed Flap as vital for international events and announced plans to roll it out across all Bavarian police presidia
• The initiative complements Munich’s values compass of “human, professional, respectful” conduct and forms a core element of the force’s inter-cultural competence strategy