Overview

• Mumbai faces a 15% water supply deficit, with slum areas receiving only 45 litres per capita daily compared to 135 litres in non-slum zones.
• Only 4% of the city had round-the-clock water supply in 2024, with most areas receiving an average of just 5.37 hours daily.
• Complaints about solid waste management surged by 380% since 2015, and 69% of community toilets lack water connections, exacerbating sanitation challenges.
• Waterborne diseases such as diarrhoea and cholera have risen sharply, with cases increasing by 19% and 114% respectively, despite improved water quality testing.
• Civic complaints grew by 70% over the past decade, with resolution times increasing from 32 days in 2023 to 41 days in 2024, reflecting governance and accountability gaps.