Overview

• Prime Minister Narendra Modi unveiled the app during the Navi Mumbai airport and Metro Line 3 event, with public access starting at 5 am on October 9.
• The platform covers Mumbai suburban rail, Metro Lines 1, 2A, 3 and 7, the monorail, Navi Mumbai Metro, and bus services from BEST, TMT, MBMT, KDMT and NMMT.
• Commuters can use a single QR-based digital ticket, with features including a multimodal journey planner, real-time service updates, tri-lingual interface, SOS and Share My Location.
• Early limitations include no suburban season or return tickets, unavailability on Apple’s App Store at launch, and missing ticketing for newly opened Metro Line 3 stations reported by users.
• MMRDA says there are no extra user charges, payments are PCI DSS compliant, and the system is built on a MeitY-compliant Google Cloud setup using GKE for scalability.