Overview
- MMRCL said the concession is in final testing within the ticketing system and will go live on November 23.
- The 25% discount applies to persons with disabilities as part of the operator’s pledge to make services more inclusive.
- Journalist-activist Deepak Kaitike said a 10-day rollout pledge was missed, claiming that after about 20 days no eligible rider could access the discount.
- Kaitike is urging a 50% concession specifically on the underground Aqua/Line-3 corridor.
- He also alleges several lifts on Line-3 remain non-functional, preventing wheelchair users from traveling on parts of the 33.5-km line linking Colaba to Aarey JVLR via BKC.