Overview
- The 25% concession for differently abled passengers on Line 3 took effect on November 23 and is applied through discounted trip passes in the MetroConnect‑3 app.
- MMRC has activated the feature on both iOS and Android, expanding access after initial availability only on iOS while the Android update awaited Play Store approval.
- The operator says a 25% reduction on monthly trip passes will be introduced after required ticketing system changes are completed.
- Disability‑rights groups had pressed for parity with other Mumbai metro lines, while activists also flagged delays and non‑functional lifts that hinder some users.
- MMRC advises eligible riders to log into the app before entering stations and connect to the ‘MetroConnect3’ public Wi‑Fi to use app features and purchase passes.