Overview
- The panel dismissed Gargi Joshi and Jitesh Mundhwa’s ₹6 lakh claim after they said they were served chicken momos despite ordering vegetarian options twice.
- It cited the invoice, which listed non-veg momos, and found no deficiency in Wow Momos’ service or proof of a wrong order.
- The commission noted that the outlet’s display board included a “veg/non-veg” indicator at the bottom, implying both options were available.
- The couple failed to substantiate any disrupted religious ceremony or provide details of the puja they said was affected.
- Wow Momos stated it had refunded the order, issued a ₹1,200 goodwill voucher and alleged the complainants demanded ₹3 lakh each to harass the company.