Overview
- Issued by the Mumbai North Central District Forum and presented by Advocate Trivankumar Karnani, the document is framed as the collective voice of residents, with no reported candidate endorsements or BMC response yet.
- The charter demands an overhaul of the BMC’s social-media grievance system with time-bound resolutions, independent audits, citizen oversight, a secure multilingual portal for anonymous complaints, and a 24/7 helpline with tracking.
- It calls for pedestrian-first planning, joint utility–citizen meetings before road concretisation, a zero-pothole policy with real-time reporting tied to contractor accountability, strict action on illegal encroachments, and a relocation framework for Aarey shops/milk centres.
- Healthcare proposals include annual independent audits of civic hospitals’ hygiene, equipment, medicines and staffing, establishment of mental health counselling centres, and senior-friendly measures such as reserved beds and digital ID cards, alongside stronger solid waste enforcement in slums.
- Environmental measures seek ward-wise real-time air quality monitoring and stricter dust and noise enforcement at construction sites, while governance and mobility proposals include one card/app across BEST, Metro and suburban rail, AI-enabled traffic signals, real-time parking apps, digital classrooms and mandatory asset disclosures.