Overview
- Mumbai airport systems failed Tuesday evening, and staff switched to manual check-in, gate boarding and DigiYatra processing until automated services were restored after about an hour.
- Airport operator MIAL said teams used manual procedures to keep operations running and that no flights were cancelled, though some services experienced delays.
- Live flight data cited by reporters showed widespread delays at the airport during the outage, but the operator has not attributed those delays solely to the network disruption.
- The airport has not disclosed the technical cause of the outage, and an internal inquiry or technical review has been indicated but not detailed.
- DigiYatra and boarding e-gates rely on linked network and identity-management systems, so the incident highlights the need to test digital fallbacks and could prompt checks of network resilience across Indian airports.